Error and menu won't open at all

If you have issues with the Dreamcade Menu front end look here. If you can't find your answer, then make a post and someone will help you out.
Post Reply
flpennstater
Member Level 1
Member Level 1
Posts: 17
Joined: Sat Oct 28, 2017 5:03 am
Contact:

Error and menu won't open at all

Post by flpennstater » Thu Aug 30, 2018 7:58 pm

Have latest windows updates and failed with this error from within replay menu when tried to install the new replay update. now same error even trying to start dream arcade menu. Can't do anything. Error attached.
error.jpg
You do not have the required permissions to view the files attached to this post.

User avatar
Mireille2015
Moderator
Moderator
Posts: 864
Joined: Mon Nov 20, 2017 7:50 pm
Location: USA TEXAS
Contact:

Re: Error and menu won't open at all

Post by Mireille2015 » Thu Aug 30, 2018 9:21 pm

It's a bad cfg file. Is what's preventing the normal start up.

I'm trying to see which one in particular.


Go to C:\menu\log

And post your error log
Be sure to visit WheatPasta and me on Discord. Where we can respond quicker and get you resolved on your issue quickly!

flpennstater
Member Level 1
Member Level 1
Posts: 17
Joined: Sat Oct 28, 2017 5:03 am
Contact:

Re: Error and menu won't open at all

Post by flpennstater » Fri Aug 31, 2018 5:49 pm

It's not logging it and for some reason it won't let me attach a .txt file here, so:
[7/26/2018 4:16:06 PM]EVENT, MAIN: Game has closed:
[7/26/2018 4:16:06 PM]MAIN: Resolution Change Requested: result=Successful
-------------------
[7/26/2018 4:16:28 PM]EVENT, MAIN: The system is now shutting down.
-------------------
[8/30/2018 3:11:18 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 3:11:25 PM]EVENT: New Player: device(Player 1 Arcade), product(00000000-0000-0000-0000-000000000001)
[8/30/2018 3:11:25 PM]FILES, ERROR: Cannot read xml file (users\_da\xp.xml): 's' is an unexpected token. Expecting white space. Line 621, position 128.(0 - Void readFile())
[8/30/2018 3:11:25 PM]FILES, ERROR: Cannot read xml file (users\_da\xp.xml): 's' is an unexpected token. Expecting white space. Line 621, position 128.(0 - Void readFile())
-------------------
[8/30/2018 3:11:28 PM]EVENT: Main Window: size has changed {Width=300, Height=300}
[8/30/2018 3:11:28 PM]EVENT: Main Window: size has changed {Width=284, Height=261}
-------------------
[8/30/2018 3:11:33 PM]MAIN: Video controller data found: 1920 x 1080 x 4294967296 colors @ 60 Hertz
[8/30/2018 3:11:33 PM]MAIN: Resolution Change Requested: result=Successful
[8/30/2018 3:11:33 PM]EVENT: Main Window: size has changed {Width=1920, Height=261}
[8/30/2018 3:11:33 PM]EVENT: Main Window: size has changed {Width=1920, Height=1080}
[8/30/2018 3:11:33 PM]MAIN: Video settings selected: monitor- 1920x1080, dpi- 96x96, window- 1920x1080, renderer- 1920x1080
-------------------
[8/30/2018 3:11:34 PM]MAIN: Render target created: window({Width=1920, Height=1080}), renderer({Width=1920, Height=1080}), dpi(96x96)
-------------------
[8/30/2018 3:11:35 PM]MAIN: System OS detected: WINDOWS_10
[8/30/2018 3:11:35 PM]MAIN: Closing the VirtualMouse program: 6804
-------------------
[8/30/2018 3:13:46 PM]MAIN: New HID device attached
[8/30/2018 3:13:47 PM]MAIN: Adding controller: Bluetooth XINPUT compatible input device, 696cb2e0-80fe-11e8-8002-444553540000
[8/30/2018 3:13:47 PM]EVENT: New Player: device(Bluetooth XINPUT compatible input device), product(02e0045e-0000-0000-0000-504944564944)
-------------------
[8/30/2018 3:13:47 PM]MAIN: InputEventManager: initializing control hooks
-------------------
[8/30/2018 3:14:48 PM]MAIN: HID device has been removed
[8/30/2018 3:14:48 PM]MAIN: Removing controller: 696cb2e0-80fe-11e8-8002-444553540000
-------------------
[8/30/2018 3:14:55 PM]MAIN: New HID device attached
[8/30/2018 3:14:55 PM]MAIN: Adding controller: Bluetooth XINPUT compatible input device, 696cb2e0-80fe-11e8-8002-444553540000
[8/30/2018 3:14:55 PM]EVENT: New Player: device(Bluetooth XINPUT compatible input device), product(02e0045e-0000-0000-0000-504944564944)
-------------------
[8/30/2018 3:15:14 PM]MAIN: HID device has been removed
[8/30/2018 3:15:14 PM]MAIN: Removing controller: 696cb2e0-80fe-11e8-8002-444553540000
-------------------
[8/30/2018 3:15:28 PM]MAIN: New HID device attached
[8/30/2018 3:15:28 PM]MAIN: Adding controller: Bluetooth XINPUT compatible input device, 696cb2e0-80fe-11e8-8002-444553540000
[8/30/2018 3:15:28 PM]EVENT: New Player: device(Bluetooth XINPUT compatible input device), product(02e0045e-0000-0000-0000-504944564944)
-------------------
[8/30/2018 3:15:48 PM]MAIN: HID device has been removed
[8/30/2018 3:15:48 PM]MAIN: Removing controller: 696cb2e0-80fe-11e8-8002-444553540000
-------------------
[8/30/2018 3:16:45 PM]MAIN: New HID device attached
[8/30/2018 3:16:45 PM]MAIN: Adding controller: Bluetooth XINPUT compatible input device, 696cb2e0-80fe-11e8-8002-444553540000
[8/30/2018 3:16:45 PM]EVENT: New Player: device(Bluetooth XINPUT compatible input device), product(02e0045e-0000-0000-0000-504944564944)
-------------------
[8/30/2018 3:16:57 PM]MAIN, GAMES: Launching program: New Update Available
[8/30/2018 3:16:57 PM]MAIN: ProcessManager: Starting process[c:\updater\ArcadeUpdater.exe]
[8/30/2018 3:16:57 PM]MAIN: The menu system is now closing in order to launch another program.
-------------------
[8/30/2018 3:17:34 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 3:17:55 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 3:19:10 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 3:43:13 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 3:46:18 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 3:47:27 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 4:02:07 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 4:03:39 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 4:04:42 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/30/2018 4:24:45 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/31/2018 1:31:02 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/31/2018 1:31:48 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/31/2018 1:35:13 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/31/2018 1:36:07 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/31/2018 1:37:13 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/31/2018 1:40:22 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/31/2018 1:40:43 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------
[8/31/2018 1:44:07 PM]MAIN: Dream Arcades Menu System v2.2 - Starting Up
-------------------

flpennstater
Member Level 1
Member Level 1
Posts: 17
Joined: Sat Oct 28, 2017 5:03 am
Contact:

Re: Error and menu won't open at all

Post by flpennstater » Wed Sep 05, 2018 4:39 pm

Really? No help from anyone at Dreamcade? Its ok for your update to brick a customer's device and render it useless? Guess I have to contact my credit card company to get a refund because nobody is responding from Dreamcade.

User avatar
WheatPasta
Moderator
Moderator
Posts: 929
Joined: Sat Oct 28, 2017 2:21 am
Contact:
Wheat Pasta’s avatar
Loading…

Re: Error and menu won't open at all

Post by WheatPasta » Wed Sep 05, 2018 5:16 pm

Mireille2015 wrote:
Thu Aug 30, 2018 9:21 pm
....
flpennstater wrote:
Wed Sep 05, 2018 4:39 pm
Really? No help from anyone at Dreamcade?
I'm not good with the front end myself, but I have pinged Mireille2015 so that he gets a notification to take a look.
If you are having a software problem be it front end, Windows, or want to try RetroArch and LauchBox but need help feel free to contact me. Post on the forum, PM here, or on Discord. I will be more then happy to do my best to get you sorted.

User avatar
Mireille2015
Moderator
Moderator
Posts: 864
Joined: Mon Nov 20, 2017 7:50 pm
Location: USA TEXAS
Contact:

Re: Error and menu won't open at all

Post by Mireille2015 » Wed Sep 05, 2018 5:27 pm

flpennstater wrote:
Fri Aug 31, 2018 5:49 pm

[8/30/2018 3:11:25 PM]FILES, ERROR: Cannot read xml file (users\_da\xp.xml): 's' is an unexpected token. Expecting white space. Line 621, position 128.(0 - Void readFile())
[8/30/2018 3:11:25 PM]FILES, ERROR: Cannot read xml file (users\_da\xp.xml): 's' is an unexpected token. Expecting white space. Line 621, position 128.(0 - Void readFile())
-------------------
I honestly thought I did respond. Possible culprit is C:\menu\users\_da\xp.xml

Delete it. Replay will make another one. Also I PM flpennstater for an alternative solution.
Be sure to visit WheatPasta and me on Discord. Where we can respond quicker and get you resolved on your issue quickly!

correa81
Member Level 3
Member Level 3
Posts: 87
Joined: Mon Feb 05, 2018 11:36 pm
Contact:

Re: Error and menu won't open at all

Post by correa81 » Thu Sep 06, 2018 3:45 am

flpennstater wrote:
Wed Sep 05, 2018 4:39 pm
Really? No help from anyone at Dreamcade? Its ok for your update to brick a customer's device and render it useless? Guess I have to contact my credit card company to get a refund because nobody is responding from Dreamcade.
Just put the dreamcade out of it's misery 😂

flpennstater
Member Level 1
Member Level 1
Posts: 17
Joined: Sat Oct 28, 2017 5:03 am
Contact:

Re: Error and menu won't open at all

Post by flpennstater » Fri Sep 07, 2018 3:55 pm

I had already tried what he recommended. I contacted Amex to start a dispute. Not getting any help from Dreamcade.

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest